Comments on: VERIZON UPDATE: Dial 1-800-333-9956

By: manchicken

manchicken — Sun, 25 Nov 2007 23:42:00 +0000

run4fun: That sounds like a disingenuous reason to get out of a contract. Just wanting to switch because something else looks better is different than switching because you’re concerned that they’re changing the contract in a way that could harm or will harm you. Also, without evidence that *your* contract is involved, I don’t think that you’d have much of a case.

By: run4fun

run4fun — Sat, 17 Nov 2007 02:44:34 +0000

Q~ i don’t recall getting the letter, but opted out after reading this blog. i REALLY want out of contract and want iphone, but have another freakin year…do u think this little opt out thing can get me out of it? i do not have contract i signed– i toss everything. just wondering if i said what you said — that it affects me adversely

By: manchicken

manchicken — Tue, 23 Oct 2007 18:14:45 +0000

I told them that I viewed their new CPNI provisions as adversely affecting me, therefore I had a right under my existing contract to get out without paying early termination fees. It’s been almost a month and they still haven’t charged me an early-termination fee.

By: needo

needo — Thu, 18 Oct 2007 03:29:28 +0000

manchicken,
What did you tell Verizon in regards to CPNI to get out of your contract?

By: manchicken

manchicken — Tue, 09 Oct 2007 17:02:32 +0000

If you remind them of this phone number in the subject it should help, but my scanned copy will be no help for you if you have to actually fight Verizon on this issue. They could argue that they never sent you the letter so it didn’t affect your contract.

I’d go dumpster diving or demand a copy of the updated contract if I were you.

By: cgee

cgee — Tue, 09 Oct 2007 15:56:48 +0000

I think I received the same letter, but discarded it before reading your blog. Would it be possible to post a scan (redacted to remove personal info, of course)? This way, I have something to refer to if challenged by VZW regarding waiver of cancellation fees. Thanks.

By: manchicken

manchicken — Wed, 03 Oct 2007 02:45:48 +0000

When I cancelled, Verizon Wireless did try to charge me early termination. I called them two days after cancelling to make sure that they did not charge me those fees. They told me over the phone that they wouldn’t charge me the fees, so I’ll give them the benefit of the doubt.

I have a sneaking suspicion that they’re going to try to charge me anyway, and that I’m going to have to fight it after the fact. Wish me luck.

By: Leslie

Leslie — Tue, 02 Oct 2007 02:16:07 +0000

The part about advertising is on Page 8 bottom paragraph.

By: Leslie

Leslie — Tue, 02 Oct 2007 02:13:57 +0000

Oct 1- I have been waiting for a change of terms because it is the only way to terminate service without paying $175, and I have over a year to go on my “every two” plan. I think you have to be careful- the sharing of information you can opt out of without terminating your service.YOU HAVE THE OPTION TO CALL THAT NUMBER AND OPT OUT OF YOUR PRIVATE INFORMATION BEING SHARED- BUT TERMINATING SERVICE IS i BELIEVE, ANOTHER MATTER.
I CAN’T FIND YET WHAT TERMS HAVE BEEN CHANGED TO OBJECT TO- BUT YOU HAVE 60 DAYS TO “IF THE CHANGES HAVE A MATERIAL ADVERSE AFFECT ON YOU, HOWEVER, YOU CAN END THE AFFECTED SERVICE WITHOUT ANY EARLY TERMINATION FEE, JUST BY CALLING US WITHIN 60 DAYS AFTER WE SEND NOTICE OF THE CHANGE.” page 5. - THERE ARE PARTS THAT WAIVE CLASS ARBITRATION, LIMIT DAMAGES AND OTHER ISSUES…

By: manchicken

manchicken — Mon, 01 Oct 2007 12:17:07 +0000

Bill: Sorry it took me so long to moderate your comment. Spam filter caught it for some reason.

If you look on both the letter and the updated contract–under the CPNI heading in the contract–you’ll see that they’re collecting information in order to provide you with their own ads as well as third party ads. I’m just putting two-and-two together, and if they’re changing the contracts and such to allow for distribution of your information for ad serving purposes, it seems obvious (to me at least) that those ads are going to end up on your handset one way or another.